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From service agreements and technical support agreements to helping you assess what you have deployed, we ensure you realize a high return on your investment for years to come.
Purchase History Reporting
Log-in or make a request to your Account Manager and you will get instant access to every detail of every purchase, from serial numbers to software licenses, it’s all there to make your life easier.
Upgraded Hardware Warranties, Support Subscriptions and Software Maintenance
When things go wrong, we want to ensure you have access to the support you need when you need it. Count on us to provide you with all your options and ensure you are aware of renewals well in advance.
Maintenance Agreement Consolidation
Too many service agreements, not sure what’s covered? Let us help. Your Account Manager can work with you to consolidate most Maintenance Agreements to simplify the renewal process, ensure what you want covered is covered and make arrangements to co-terminate agreements.
Software Licensing Help
Licensing can be complex, confusing and time consuming. Our licensing experts make it seem easy and put you back in control of your software assets. From information on licensing program options or use rights to starting from scratch with a Software Asset Assessment, we can make it easy for you.
Post-Sales Support Resources
Didn’t get what you bargained for? Let your Account Manager navigate on
your behalf. Whether putting you in touch with the appropriate support
resources, product exchanges or replacements, we’re here to ensure every
experience with Zentra Express is a good one.
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Maintain
From service agreements and technical support agreements to helping you assess what you have deployed, we ensure you realize a high return on your investment for years to come.
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Plan
We’re here to help. Your technically competent Account Manager will work with you to evaluate the complexity of your requirement and provide you with information and resources to make your project a success.
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Deploy
Whether you need help with configuration or implementation or simply want your products delivered exactly when you need them, you can count on us to deliver.
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